At Rummy Maza, we strive to provide a seamless and enjoyable experience to all our users. Please read our Cancellation and Refund Policy carefully before making any payments on our platform.
All purchases made on Rummy Maza, including coins, chips, or in-game currencies, are considered final. Due to the digital nature of these services, we do not offer cancellation once a transaction is completed.
Once a payment has been processed and the purchased item is delivered to your account, we do not offer any refunds. This includes, but is not limited to:
If you believe you have been charged more than once for the same transaction, or if an unauthorized payment has occurred, please contact us immediately at support@rummymaza.com with valid proof and transaction details. Our team will investigate the issue and provide assistance.
In rare cases where a technical error causes coins or chips to not reflect in your account after a successful payment, we will verify and credit the appropriate amount. Please report such issues within 24 hours of the transaction.
In the event of a game cancellation due to server error or downtime, any affected entry fees may be refunded or adjusted at our sole discretion. We are not responsible for refunds due to personal internet issues or user-side technical problems.
Rummy Maza reserves the right to update or modify this Cancellation and Refund Policy at any time. Continued use of our platform indicates your acceptance of any changes made.
If you have questions or concerns regarding this policy, please contact us:
This policy is effective as of [Insert Date] and applies to all users of Rummy Maza.